New Horizon Hosting LLC - Notice history

Subject: Important Maintenance Notification – June 4th, 2025

Dear Valued Customer,

We would like to inform you about an upcoming maintenance event that may affect your hosting services:

New Horizon Cloud LLC – Chicago – Emergency Network Maintenance
Services Affected: Chicago, Illinois Data Center
Start Date: June 4th, 2025 @ 10:00 UTC
Estimated End Date: June 4th, 2025 @ 10:30 UTC

Summary:
Our network team will be performing maintenance on our core network infrastructure to improve performance, reliability, and overall capabilities.

Impact on Customers:
During this window, we will make changes to eBGP sessions to optimize traffic routing. While we do not anticipate service disruptions, there is a small risk associated with the maintenance process. We appreciate your understanding and patience.

Updates:
We will provide real-time updates on our status page: https://status.newhorizonhosting.org. You can subscribe for updates there as well.

If you have any questions or concerns, please don’t hesitate to reach out to our Client Relations team via a support ticket.

Thank you for your continued cooperation and support!

Sincerely,
New Horizon Cloud LLC

Dear user,

Please refer to a very important maintenance announcement that may have an impact on hosting services:

NHC- Chicago - Emergency Network Maintenance – May 20th, 2025

Services Affected: Chicago, Illinois Data Center
Start Date: NOW
Estimated End Date: May 20th, 2025 @ 17:30 UTC

Summary: Following the network outage that occurred during the late evening of May 18th, we are performing emergency maintenance to implement preventative measures and improve infrastructure reliability. We understand the short notice and sincerely apologize, but this work is necessary to ensure a more stable environment for all users.

Impact on Customer: During this window, our network team will make core-level changes. While we aim to minimize disruption, brief connectivity blips may occur. We appreciate your patience and understanding.

Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page (https://status.newhorizonhosting.org).

If you have any questions, don't hesitate to contact our client relations team via support ticket. Thank you again for your cooperation and support!