New Horizon Hosting LLC - Migration – Maintenance details

Migration

Completed
Scheduled for April 17, 2024 at 2:00 PM – April 20, 2024 at 1:05 PM

Affects

Customer Portals

Under maintenance from 2:00 PM to 1:05 PM

Main Website

Under maintenance from 2:00 PM to 1:05 PM

Billing Panel

Under maintenance from 2:00 PM to 1:05 PM

Game/Bot management panel

Under maintenance from 2:00 PM to 1:05 PM

VPS

Under maintenance from 2:00 PM to 1:05 PM

VPS Node 1 (Chi/US)

Under maintenance from 2:00 PM to 1:05 PM

Updates
  • Completed
    April 20, 2024 at 1:05 PM
    Completed
    April 20, 2024 at 1:05 PM

    The maintenance is completed alll services are back online. Thank you for your patience.

  • Update
    April 20, 2024 at 8:36 AM
    In progress
    April 20, 2024 at 8:36 AM

    budget game servers are been restored back to service now we are expecting these to be fully complete in the next 2 hours, however servers are coming back online from now.

  • Update
    April 20, 2024 at 4:24 AM
    In progress
    April 20, 2024 at 4:24 AM

    all vps's, panels and websites are back online.

  • Update
    April 20, 2024 at 12:59 AM
    In progress
    April 20, 2024 at 12:59 AM

    We are looking at approximately 3.5 hrs till VPS are back online and then 4 hrs until budget servers begin coming online with an estimated full completion within 6 hrs. This may change depending upon the software systems accuracy.

  • Update
    April 19, 2024 at 10:58 AM
    In progress
    April 19, 2024 at 10:58 AM

    Budget game + budget vps will be going offline shortly, we will keep this time as short as possible, however we do expect this to take a few hours.

  • In progress
    April 17, 2024 at 2:00 PM
    In progress
    April 17, 2024 at 2:00 PM
    Maintenance is now in progress
  • Update
    April 17, 2024 at 2:00 PM
    Planned
    April 17, 2024 at 2:00 PM

    We are planning for a scheduled maintenance during that time to integration a new server hardware into our infrastructure and then balance all our loads out across the machines to ensure maximum efficiency and performance. This will also improve customers service reliability.

    This will take place over 3 days with different services affected. We will keep downtime to a minimum and where possible keep downtime outside of popular hours for servers.

  • Planned
    April 15, 2024 at 1:33 PM
    Planned
    April 15, 2024 at 1:33 PM

    This maintenance has been moved to 17th of this month at 9am due to logistical issues at the datacenter resulting in a delayed maintenance.

    We are planning for a scheduled maintenance during that time to integration a new server hardware into our infrastructure and then balance all our loads out across the machines to ensure maximum efficiency and performance. This will also improve customers service reliability.

    This will take place over 3 days with different services affected. We will keep downtime to a minimum and where possible keep downtime outside of popular hours for servers.